Mar 19 2018
Encore Research
Our General Manager on Digital Event Services, Tim Chapman looks at the evolution of the product launch and discusses how technology can be harnessed to reach wider audiences whilst lowering costs for both the host and the attendee. Our General Manager on Digital Event Services, Tim Chapman looks at the evolution of the product launch and discusses how technology can be harnessed to reach wider audiences whilst lowering costs for both the host and the attendee. Last year Apple announced the launch of the iPhone 5 to the world via a webcast which could be viewed on their website. Corvette launched the highly anticipated Corvette 2014 through a live recording of the reveal which was streamed straight to their YouTube page. The list goes on; technology companies through to country music stars are all turning to the internet to get their message out. The explosion of social media, pressures of globalisation, increased competition and the need for all stakeholder relationships to be managed has left brand owners and product managers questioning the value of small in person events. High costs, limited audience reach and inconsistent outcomes have only sought to drive them to look for more innovative ways to deliver their message. At Staging Connections we have been lucky enough to be involved with many leading brands looking to change the paradigm and push the boundaries of event delivery. They want to reach a global audience, amplify their message through social media all while reducing costs. Technology is providing the answer to these challenges, allowing brands to broadcast to multiple locations, expanding audience interaction, creating interest through social media and above all, allowing the experience to live on long after the event has finished. Reaching
a wider audience Video streaming is one way to invite national and global audiences to attend a product launch. Integrating video streaming allows organisers to commence a direct conversation with the end consumer not limiting engagement to just the media or industry. At the local launch of Jamie Oliver's Ministry of Food campaign, in conjunction with corporate sponsors The Good Guys, we were charged with delivering a live cooking demonstration plus broadcast the launch online to reach a larger audience. What made this challenging was the remote location that was void of access to a phone line, ISDN or the Internet to assist in achieving the broadcast goal. The team used a unique piece of technology, allowing a wireless video link to be streamed to the Good Guys website. This directed thousands of people to The Good Guys site to watch the event live, and even more have gone on to view the event long after the launch day. Social Versatility Taking a product launch online increases the ability to engage in a different conversation with existing and new consumer networks empowering them to share your message via social media and amplifying the message. Recently we filmed and streamed a live feed of the launch of the Nissan Altima V8 Supercar via Nissan's YouTube channel gaining access to a wider audience geographically and demographically of more than 3,000 people. By combining a visual element; video streaming into channels like YouTube and adding a discussion platform with a Twitter feed, the audience has a three dimensional experience; an online event with the ability to share. This combination allows a significantly wider audience, offering the potential to send your messages around the world, creating a viral sensation. Working in Unity Going back to basics, your physical product launch requires an innovative and inspiring display that will entertain and translate for both your attending audience and online viewers. This can be tricky as the needs of both sets of people are very different. At the launch of Alienware's computers and laptops we executed an out of this world 3D light show using 3D projection and 3D mapping combined with stunt actors, pyrotechnics, sound and bursts of CO2 gas which was electrifying for the audience attending. We took a lot of time before hand setting up the cameras and testing the angles to make sure we had the correct vantage point to capture the action for the online audience.
The future of product launches The challenge has been laid down more now than ever to change the approach of product launches. Staging Connections combine innovative techniques with a highly experienced team to deliver expertly produced creative launches that engage and motivate both the live and online audiences. Written by Tim Chapman, General Manager of Digital Event Services. Tim is continuously supporting and developing Staging Connections digital event components, looking for new and innovative ways to utilise technology to take any event from stage to screen. Tim comes from a background in corporate events where he pioneered large scale video conferencing projects and global webcasting of major events. ...
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Mar 19 2018
Encore Research
Guest blogger Annmarie Mansour, Account Director at Zadro Communications, shares her top tips on making the most of your next tradeshow. Guest blogger Annmarie Mansour, Account Director at Zadro Communications, shares her top tips on making the most of your next tradeshow. As with any event, it’s the thought and work that happens before that makes the most impact. A tradeshow is one of those events that requires time to allow it to be a great success. There are a few simple steps that can be addressed in a targeted three step approach; Pre Show Preparation and Promotion, At the Show and After the Show. 1. Pre-Show Preparation A tradeshow is not all about shell schemes and stand size. Once you have booked your space, take the time to ask key questions and undertake some important steps: What is the purpose of your presence at the show? As with any element of your marketing campaign there needs to be a purpose to any tradeshow presence. Are you attending the show to launch a new product; introduce a new brand; create brand awareness or to generate sales? Nut down the goals of your presence to help you gain the greatest return on investment. Establishing clear goals and objectives gives you and the team clear direction. Dedicate some time to read your exhibitor pack. Exhibitor packs include policies and procedures, and ideas and steps to help make your time at the show a hassle free experience. Stand Design - you’re booked in, you know what you want to achieve and you’ve read your exhibitor pack. Now is the time to think about how to create the greatest impact and stand your company apart from your competitors. Conduct a pre-show briefing to train the staff who will be hosting your stand. The briefing should cover the show including layout and amenities; the stand and what it will look like; behaviour expectations, any special promotions you will have at the show and last but not least why you’re involved and what you want to achieve.
Promotion
You've booked your space, now it’s time to let everyone know you’ll be there. Invite your clients. Tradeshows are a perfect opportunity to invite your clients (current and prospective) to take another look at your company and your brand as well as starting a new conversation with them around new products; new team members and new ideas Take it online. Whilst your presence at a tradeshow is very much physical, use all the online resources you have to promote your participation in the show:
Website - Add a blurb to your website about the show and share your stand number
Social Media - Create a series of social media posts in the lead up focussed on what your key messages will be E-news. Use your own internal and external newsletter to start sharing information about your time at the show 2. At the show
When you’re at the show there are so many more opportunities to making the most out of the show then just your stand Be Interactive. Encourage visitors to your stand with vibrant displays, videos, giveaways, tastings and most importantly, a refreshed, fed and energised team. Be Approachable. Tradeshows are not a case of if you build it they will come – you need to design your approach to start the conversation with attendees. Make sure all your team are aware of the conversation starters and confident in their own individual approach. Lead Generation. Make your team’s life easy – provide them with an easy to use lead sheet. Lead sheets that are simple to use help your team start the conversation with prospective clients at the stand and also capture the information you need to continue the conversation long after the tradeshow. Come Prepared. Ensure the collateral you have on your stand tells your story simply so that when visitors walk away they understand what you do but are not victims of information overload. 3. After the Show
Follow Up. The success of your time at a tradeshow hinges largely on your ability to continue the conversation with those you met after the event. Assign the responsibility of follow up before the first day of the tradeshow and ensure it happens within 48 hours after the completion of the tradeshow. De-brief with your team. A tradeshow is a learning experience for everyone. Sit down with the entire team involved and discuss what you did well and what could be improved for next time. It’s amazing what ideas a fresh perspective can inject into your planning process for next year. All that said tradeshows are the perfect opportunity to show off your company’s personality through the team, the ideas and the inspiration that represents your brand!
Written By: Annmarie Mansour, Account Director, Zadro Communications. ...
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Mar 19 2018
Encore Research
LED lighting products have gained a certain recognition and acceptance within the corporate events space in recent years. Given this development I thought it might be interesting to have a look at what is available for companies like Staging Connections and what difference they can make to corporate events. Rocco has been part of the Staging Connections team for almost 15 years. With a wealth of knowledge from his work in major concert lighting, Rocco has a flair for transforming any event space into a unique experience. Rocco is involved in purchasing equipment for the Sydney business, and is always looking for new technology to give our clients an edge to their presentations. In this week blog Rocco discusses the benefit of LED. LED lighting products have gained a certain recognition and acceptance within the corporate events space in recent years. Given this development I thought it might be interesting to have a look at what is available for companies like Staging Connections and what difference they can make to corporate events.
When LED lighting first came on the scene we were all quite excited and then like the rest of the industry, quickly disappointed. The products had no real punch or control that we saw would have any use to us, they were also extremely expensive in comparison to their traditional counterparts. Due to these restrictions we stayed with our existing product line using fixtures with lamps whilst keeping a close eye on developments from within the LED industry. Then all of a sudden some really cool products came our way! We looked at Cyc and wall lighting and found LED products that were 10 fold better than what we were using at the time. One of the biggest benefits is that with LED cyc lighting the lamps never get hot, making them much safer and helping us reduce risks at our events. Secondly the colour output is fantastic. These units are always in high demand and are always being turned around quickly to be delivered onto the next event. We then ventured out into the world of moving lights and found some great LED products there as well. The great part about these lights and LED in general is that they consume a fraction of the energy in comparison to incandescent bulbs, saving LED lamp life and power requirements. The reduction to our carbon footprint is huge.
Whilst I have found some great LED innovations there are some areas that
still need to catch up and a good example is with standard profile and
wash lighting, which we use on nearly every show. These lights are our
work horses in the industry and LED equivalent lighting has been
produced to cover these items but the expenditure to buy these lamps far
exceeds the purchase price of the similar lamp in a non LED brand. I am
sure that these items will come down in price and we are always keeping
a keen eye on current releases in the industry to find better, brighter
and more efficient ways to light our shows! Written By: Rocco Anzellotti, Technical Director, Staging Connections. Image Credits: Unless stated otherwise, all sourced images are owned by us ...
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Mar 19 2018
Encore Research
Signage has been a show essential since the beginning. There is no doubt that attendees would be lost, confused, and frustrated without it. But these days digital signage is the way of the future. Digital signage is a versatile system that supports multiple media types and rapidly distributes information throughout the venue. Your key message, such as, “Presentation A, This Way” is displayed, along with strategically curated messaging. Signs now have the ability to illustrate much more than directions.
Here are five unexpected ways that digital signage will strategically improve your event.
Provide Targeted Messaging
Attendees don’t just crave personalisation, they expect it. Digital signage in the venue will not only show the basics, like who is speaking, but also a deeper level of messaging that targets the needs of attendees. The software is able to collect data and act on it by showing targeted messaging. You can schedule and edit content dynamically that will reach your audiences as they pass by. Integrate Social Media and Videos
Your attendees are already posting and tweeting about your event, so put it up on the big screen! Designed to sync with social media surrounding your event, you can use digital signage to illustrate social trends and top tweets. By showing attendees that you care about what they think and what they have to say, you can create a stronger sense of community. Even your attendees who are not active on social media will see what others are posting when they look at the signs and feed off of this energy.
Another way you are sure to engage attendees is through video. Humans have short attention spans and even shorter patience. While they might not take the time to stop and read words on a screen, an incredible video displayed on your digital signage can stop them in their tracks
Maximize Visibility for Sponsors
Digital signage equals to more sponsorships. Attendees will seek out signage whenever they need something. As a result, they will focus their attention on signage for at least part of their show experience. Strategically placed sponsorships on digital signage will increase visibility for your sponsors. Because it is digital and can be changed, each sign can accommodate more than one sponsor. Additionally, sponsors can choose to display their content in a variety of different mediums. Sponsors will also be able to change what content appears on screen at different points of your event or conference.
Branding
A great way to use digital signage is to give impact to elevate your brand. A colourful and engaging digital backdrop is a simple yet effective way of enhancing your branding, styling and overall event experience. No event should go unbranded – which is why we’ve developed a unique range of cost effective branding and styling solutions. Event Backdrop is our latest offering, and comes in a variety of standard sizes.
You can create impactful branding for corporate events, entrance features, gala dinners, event registration desks and media walls. Photo opportunities
You can use digital signage or backdrops to create the perfect photo opportunity. Guests will be snapping photos in front of your signage to remind them of brand, message or creative behind the event. You can use digital signage to engage audiences at sporting events, by giving them the opportunity to grab a selfie in front of their favourite team or sporting personality. Whether it’s a ballroom, meeting room, or small stage, our range of backdrops suit any occasion.
Getting the look of an event just right can turn a great event into a stunning experience. Our impactful digital signage, backdrops and stage sets deliver an engaging environment by displaying beautifully designed multimedia, imagery and brand messaging. ...
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Mar 19 2018
Encore Research
Leading sporting stadiums around Australia and the world are turning to event service providers to help provide fans with an impactful and memorable match day experience. The same is said for major sporting clubs. Staging Connections has been the official audio visual partner of the Adelaide Football Club (the Crows) for over 6 years now. Throughout the partnership,we’ve helped the Club grow their fan base and match day attendance by delivering a more interactive and memorable experience. This has been achieved by improved ground lighting and AV installations, live social media and fan polling, as well as staging, vision and audio for the entertainment and other Club related events. In 2016 Staging Connections worked with the Crows and other partners such as TLA Worldwide to ramp up the match day experience. For last week's inaugural 2016 Toyota AFL Sir Doug Nicholls Indigenous Round, the Crows wanted to celebrate by providing a unique and special pre-game segment to honour their current and past Indigenous players. Staging Connections and TLA Worldwide worked together to create an unforgettable experience for fans, projecting images of their current Indigenous players onto the grandstand’s roof, turning the stadium itself into a branded canvas and mural to the players. In what was a first for the Adelaide Football Club, the stadium lights were switched off before the game which allowed the player projections to shine whilst a Welcome to Country and other entertainment celebrated the Indigenous Round. Using gobo projection was the simplest and safest way to ensure a great outcome but also working in with the logistics on ground prior to an important AFL match. Each light was protected from the weather in inflatable domes on individual trolleys to ensure a speedy exit prior to kick off. But we aren't just engaging the fans in the stadium. The Crows have extended their fan engagement strategy outside the stadium, to the surrounding grounds, buildings and Adelaide city itself.
If you have been to Adelaide recently you may have seen the Crows’ badge lighting up the night sky. The custom projections shone the Crows’ logo and “We Fly As One” tagline across iconic buildings on the riverbank, including the Adelaide Festival Centre and InterContinental Adelaide. Even the Adelaide Oval exterior, surrounding parklands, footpaths and trees were lit up with the colourful projections, making them a talking point for fans on arrival at the stadium. For a final touch, the Crow’s club colours were beamed into the night sky using theatrical moving lights with custom glass gobos. This ‘call to arms’ tactic promoted team loyalty and provoked the all important club rivalry during the first half of the 2016 Toyota AFL Premiership season. Anna Muecke, Brand & Marketing Manager at Adelaide Football Club commented on the successful brand activation and the impact it had on the match day experience.
“We are always looking for new and exciting ways to engage with our fans both inside and outside the stadium. Our trust for Staging Connections’ technical know-how to create this activation allowed us to effectively utilise the dark space around Adelaide Oval to create and build a strong sporting atmosphere.
“The results were outstanding and captured the attention of our team’s supporters, the wider public, fans on social media and news outlets. The simple techniques were applied in creative ways to truly reinforce our brand and rally our supporters – the visuals added to a fantastic match day vibe,” said Ms Muecke.
Staging Connections communicated with several stakeholders and authorities to ensure the safe operation of the powerful lights in a busy flight path and an active pedestrian, vehicle and public precinct.
Staging Connections is the official audio-visual partner of the Adelaide Football Club and worked alongside their activation partner TLA Worldwide to light up the Adelaide sky. ...
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Mar 19 2018
Encore Research
As Leatrice Eiseman, Executive Director of the Pantone Color Institute commented, “colours this season transport us to a happier, sunnier place where we feel free to express a wittier version of our real selves.” We recently discussed how colours are an immensely powerful tool that can influence our event attendees’ moods. Taking the lead by the colour experts, we show you just how easy it is to style your next event so it's on trend this Spring!
The 2016 Pantone Fashion Colour Report outlines that the colours this season are influenced by the world of art, new global doors opening and the desire to disconnect from technology and unwind. The designers who selected the colours were drawn towards a palette that is first and foremost calming. Designers were also inspired by the contrast of urban design and lush vegetation, leading to unexpected colour combinations and collections reminiscent of architecture, travel and nostalgia. By creating looks that truly represent the world we live in, both constructed and organic, designers sought to awaken a sense of reflection, followed by playful escapism.
Taking this influence to the world of events, our Styling team from South East Queensland, have put together a range of exuberant centrepiece ideas and styling ideas to enhance your next event!
1. Event styling with Pantone 'Peach Echo' and Pantone 'Buttercup'
Our fun, groovy Combi Van centrepieces conjure up memories of love ins, surfing holidays and road trips past. The vans come in pale blue, red and yellow. They’re ideal as a table centrepiece, combined with scattered shells and votive candles to brighten up a beach theme. Go all out and use personalised thongs as place cards, or make an entry feature out of freestanding Malibu surfboards! 2. Event styling with PANTONE Green Flash and PANTONE Iced Coffee
You just can’t beat the calming, reviving influence that plants have on your mood. Combine an assortment of small plants and shrubs on your table in a geometric terrarium. Address issues of global or local importance and make a statement by using greenery at your next event - plants used as centrepieces can be donated to organisations like Landcare after the event and used for rainforest revegetation projects. 3. Event styling with PANTONE Fiesta and PANTONE Lilac Grey
Custom printing a wrap allows you to achieve any colour combo, or unique brand colour you like! Bring in elements of a James Bond or Casino Royale theme using these red, grey and black centrepieces. Graphics can be used to create the right look, you can even include corporate imagery logos, marketing material or just beautiful pictures and text. Coordinating your centrepiece graphics with printed menus or screen content will create a cohesive story throughout the room. 4. Styling with PANTONE Limpet Shell and PANTONE Serenity
Use lighting in a range of blue hues to bring an electric atmosphere to any event. Add classic and contemporary crystal centrepieces, to emulate diamonds in a luxurious environment. Classic hurricane candleholders are elegant and understated, or embellish with crystal votives for extra sparkle or heighten the luxury with our dramatic spiralling floral stand with its long facetted crystal drops. Colours this season transcend cultural and gender norms, so are perfect to liven up event environments. Vivid brights evoke a sense of excitement and optimism, although subtle stability prevails in this season’s palette. Integrate some of Pantone’s renowned wisdom on colours into your next event. Ask our team of experienced stylists to create an atmosphere that achieves all your event objectives, whilst looking stunning and leaving a positive impression on your guests. Staging Connections Brisbane, Gold Coast & Sunshine Coast Events Team
Our South East Queensland events team is proudly led by Karsten Richert as the General Manager and Sales Manager, Susan Hamilton. The SEQ team is based between Brisbane and Gold Coast and comprises some of the most talented design and styling professionals in the industry, offering event excellence across 7 key venues. If you're looking to host your next corporate event in Brisbane, on the Gold Coast or event at the Sunshine Coast, than we're the experienced events team you can rely on. We proudly offer Australia's largest range of event services across audio, lighting, staging, vision and extending to styling, multimedia and digital event solutions like webcasting, live polling and event social media. Get in touch with us today or call 1800 209 099 to speak with one of our event experts.
Event Styling by Staging Connections - South East Queensland ...
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Mar 19 2018
Encore Research
What better way to reward your top staff than a spectacular gala dinner and awards night? Late last year the Adelaide events team were asked by a global financial services institution to deliver a high-impact ‘Spy’ themed gala dinner, with a ‘Casino’ feel. The purpose of the event is to recognise the hard work and ...
Mar 19 2018
Encore Research
Every year, Staging Connections offers a Certificate III in Live Production and Services program (CUA30413), where new recruits undergo an intensive six month course, learning invaluable skills in AV technical, safety and live production management, under the guidance of experienced AV technicians. This highly sought after events training program is well regarded in the events industry, with Staging Connections' unique 'on-the-job' training curriculum providing hands on experience with the latest event technologies. As the only events company in Australia registered as a Registered Training Organisation, we are very proud to support the audio visual and events industry by delivering a nationally recognised qualification across our Eastern seaboard offices, including Brisbane, Canberra, Gold Coast, Sydney, and Melbourne. Pictured above are the AV Trainees based at our Sydney and Canberra offices. This year, the Queensland events team received over 150 applications, of which two lucky Trainees were recruited (pictured below), and will experience everything the events industry has to offer in a practical learning environment. The Certificate III course is specifically designed to give Trainees the required skills, knowledge and experience to kick start their career as an events technician, learning all aspects of live audio, vision, lightingandstaging. The program also places strong emphasis on safety, as the live events industry, sees exposure to a large volume of manual handling and electrical elements units. By offering this course to trainees every year, Staging Connections is committed to educating the next generation of AV technicians with the aim of instilling high standards of service delivery to improve the safety and execution standards of live events into the future. Based around an hands-on approach and rotation through all areas of the business including Warehouse, Venues, Sales, and Operations, the Trainees will work alongside experienced AV practitioners to hone their skills and knowledge. Working with the latest in event technology, alongside our world-class industry experts, ensures they are job-ready at the end of their six months of training. The success of the program means we are provided with great results with tailored training to our needs. Trainees who are better equipped to start on the job, armed with an understanding of the business culture and our high expectations. It is a great opportunity for up-and-coming AV technicians to gain real life experience in the events industry and to receive positive responses from staff, venues, and clients. With the further support of internal training and succession program within the business, many of our Trainees are promoted through the ranks into Senior Management positions. One of the longest serving employees of Staging Connections, Andrew Thorne, joined the company via the traineeship 20 years ago and now heads up the Safety and Training Department of the Staging Connections Group.
Staging Connections first commenced the program in 1998 and was accredited as a Registered Training Organisation in 2004 to deliver a Nationally Recognised Training Program. ...
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Mar 19 2018
Encore Research
Immerse your guests in a cinematic experience with our new LED Wall - Crown Palladium Ballroom has been at the forefront of event technology in Australia for more than 15 years. It was the first Ballroom to use intelligent table pinspots, the first to use Meyer Sound’s award-winning horizontal array loudspeaker system and now features another stunning new innovation. The room now boasts 58m2 of VuePix E series Pro LED Wall permanently deployed by Staging Connection with the express purpose of providing event clients with a truly stunning visual experience thanks to its impressive size, brightness and colour intensity.
The impressive 14.4m wide and 4m high display is mostly in use as a backdrop on the proscenium stage to provide the perfect virtual set for event designers that want to create strong visual impact. Due to the flexibility of the system it can also be safely rigged or ground-stacked* almost anywhere in the space either as one complete wall or as a series of displays. Employing more than half a million individual LEDs with a rated brightness of 3500 nits (a home television is usually around 350 nits) your show content will display brilliantly and will have no issues competing with stage lighting. “Once upon a time corporate Ballrooms used starcloths or cycs as a show backdrop. This new LED Wall takes the creative potential to an amazing new level. Anything is possible,” says Andrew MacColl, Director of Event Technology at Staging Connections Group. Use the new LED Wall to display corporate or club logos and branding, engage audiences with dynamic animated media backdrops, up the ante for band or dance performances with exciting multimedia or even customise the configuration to deliver a unique event that captivates your audience. The sheer size and impressive luminance makes the LED Wall the perfect backdrop for all events. Being a blank digital canvas it lends itself to all types of events such as; Corporate breakfasts, lunches and product kick offs. Charity events and fundraisers Awards nights, gala dinners and sporting events Music concerts Conference plenary sessions Staging Connections’ team of in-house multimedia designers can create custom content, both animated or still imagery, to leverage the power of the LEDs. The LED Wall was used at the Crown Melbourne Christmas Showcase to give the stage a more dynamic environment and allowed the event theme to carry across the stage set. “The Event theme was the 4 seasons of Christmas travelling through different countries. This theme allowed us to cast the room in an array of different colours through spectacular on-screen content, supported by dramatic lighting. The theming of this event came to life through the vision elements with the intensity of the LED Wall giving more impact to the imagery,” says Kristy Richards, Crown Melbourne Venue Sales Executive for Staging Connections.
The LED Wall was the final piece of the puzzle that turned the event into an immersive visual journey for guests.
“The LED Wall was displayed in conjunction with all the other screens in the room. It was the central feature, flanked by two 20ft x 11ft screens and lining either side of the room was two 30ft x 10ft screens.”
Throughout the event, Staging Connections utilised different applications of imagery to demonstrate its versatility and show how well the LEDs work against projection. “We’ve been the in-house AV supplier to Crown Melbourne since it opened in 1997. During this time, we’ve helped the venue maintain its position as one of Australia’s leading event venues and it’s because of our relentless commitment to technological innovation,” says Mr MacColl.
"The LED wall that was used for the Shared Tables Gala Ball in 2015 added that extra sparkle to the room and elevated the entertainment to the next level. A sensational addition to our event by Staging Connections, who have been designing and collaborating with Shared Tables for the past 14 years to ensure we have the best show in Australia for our guests."
Gerard Doherty, Shared Tables | Crown Melbourne
Staging Connections Melbourne Events Team
Our Melbourne team is proudly led by Haig Walker and comprises some of the most talented design and styling professionals in the industry, offering event excellence across 7 key venues. If you're looking to host your next corporate event in Melbourne, than we're the experienced events team you can rely on. We proudly offer Australia's largest range of event services across audio, lighting, staging, vision and extending to styling, multimedia and digital event solutionslike webcasting, live polling and event social media. Get in touch with us today or call 1800 209 099 to speak with one of our event experts. * Please note there are additional charges for the rigging or moving of the LED Wall from its current position within The Palladium at Crown Melbourne. ...
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